Pressco Technology Inc.

International customers with warranty returns: Please state on your returning paperwork that this is a "US goods returned for repair". International companies are required to ship the faulty parts DDP. Any charges received due to non-DDP shipments will be added to the invoice.

*Required Field

RMA Form

Contact Information:

*Your Information

*Site Contact

*Ship to Contact

*Name:

*Company:

*Phone:

*Fax:

*Email:

Site contact same as originator

Ship to contact same as site contact

System Configuration:
System Serial Number:
System Type:
Software Version Installed:

System Options: (Recommended for Vision Processor RMAs)

	*INTELLIMASS*
	OPC
	ULTRA IO

Camera Type?
	Analog		Digital

Camera Auto Focus/Aperature Control?
	Servo Motor		Stepper Motor

Part Information:
Item Number	Part Number	Part Serial Number	Description of Problem (PLEASE BE VERY DESCRIPTIVE)	Advance Replacement Requested**
1
2
3
4
5

**Please note: Replacements are subject to availability. If the faulty item being replaced is not under warranty and has not arrived at Pressco, there will be an advance replacement fee of $250.00 added to the invoice.

If the fields are not complete, Pressco reserves the right to send a replacement once the faulty part arrives.

Additional Information:

Field Technician Onsite:

If checked, who:

Technical Support Contacted:

If checked, who:

Support Ticket Number:

Purchase Order Number:

Address Information:

*Billing Address:

*Site Address:

Site address same as invoice address

*Ship to Address:

Ship address same as site address

Shipping Requirements:

Recommended Carrier:
Shipping Account Number:
Requested Speed:
	Items will ship as close to request as possible. International warranty repairs or replacements will be shipped as Exworks and will require a shipping account number. If the account number is not given or on file, the charges will be added to the invoice.

Change Language:

29200 Aurora Road Cleveland, Ohio, USA 44139-1847 P 440.498.2600 F 440.498.2615

24/7 Customer Support: P 440.498.2000 F 440.498.4761 email: service@pressco.com