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Q. What is high-speed vision inspection?
A. Many products, such as beverage cans and plastic beverage bottles, are manufactured at
very high speeds, ranging from several hundred to several thousand parts per minute. To
insure each product is safe and free from defects, each product must be visually
inspected. A human cannot possibly visually inspect each product at these speeds.
Pressco’s high speed vision inspection systems take pictures of each product as they
pass in front the systems’ camera(s) at real-time production speeds, and a computer
analyzes whether the product is free from defects or not. If the product is not okay, the
Pressco vision system rejects it from the product stream.
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Q. What kind of systems does Pressco have?
A. Pressco manufactures high-speed vision inspection systems (see above). A variety of
systems is available for different applications. To see the types of products we inspect,
go to our Products page.
Contact Pressco’s Sales department for more information on our systems. E-mail sales@pressco.com or call 440-498-2600, or fax
440-498-2615.
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Q. What Services does Pressco provide?
A. Pressco Customer Service provides a range of services – field service,
technical support, spare parts, repairs, upgrades, user manuals, and training classes. For
more information, e-mail service@pressco.com
. Or call Customer Service: 440-498-2000, or fax a request: 440-498-4761. Be sure to have
the following information available:
Pressco system type and serial number
Your name
Your company name and address
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Q. How do I get a Spare Parts price list?
A. Each spare parts list is customized for individual systems, based on the options you
received with your system(s). Contact one of our Customer Service Representatives at
440-498-2000 or fax the following information to 440-498-4761. Attn: Customer Service – Spare Parts. Be sure to have
the following information available:
Pressco system type (e.g. Interrogator,
Extractor, etc.)
Pressco system serial number
Your company name
Your name
Your phone number
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Q. How do I return a defective part?
A. Complete an RMA (Return Materials Authorization) form on line (RMA
form).
Or: contact Customer Service – RMA at 440-498-2600, fax 440-498-4761. Be sure to have
the following information available:
Your name
Your company
Your phone number
Your fax number
Pressco system serial number
Defective part name & serial number
Defective part problem description
Purchase Order Number (including warranty repairs, for shipping & tracking purposes)
Our customer service representatives will also require specific billing and shipping
information
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Q. How do I contact the
Purchasing Department at Pressco?
A. Contact us using Pressco's "Contact Us" form.
Your message will be forwarded to the appropriate personnel.
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Q. Where
is Pressco located?
A. See Directions page.
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