RMA

Repair Center

Return Materials Authorization (RMA)

For quick processing of defective parts, please fill in this RMA (Return Materials Authorization) form. We will keep this information confidential.
To enter data, simply type in the form field, and press TAB to move to the next field. * indicates required field. We will contact you with an RMA number within one business day.

*Name

Preferred contact method		Choose one and fill out appropriate field:
Phone
Fax
e-mail

Company
Location
Pressco System type:
Faulty part number		(type Unknown if not known)
*Part serial number
*System serial number
Software version
*Symptoms/ Description of problem
Field service technician on site:		Yes No
If "Yes", who

Technical Support called:		Yes No
If "Yes", who
Other helpful information (date called, time, etc.)

Purchase Order number (if non-warranty)
Advanced replacement requested: Advanced replacements are subject to availability. There is a $250.00 fee for advanced replacements that are not under warranty.		Yes No

*Bill to:
Ship to is the same as bill to *Ship to:
Special Shipping instructions:
Please return the listed items to the Pressco Technology Repair Center as quickly as possible. Items that are not returned within 60 days of the RMA creation date will be considered purchased. Billing will be according to these terms: If the item was under warranty and the defective part is not returned, you will be billed for the repair exchange price. If the item replaced was not covered under warranty and the defective part is not returned, you will be billed the difference between the repair charge - previously invoiced at the time the advanced replacement was shipped - and the price of the replacement part. If there are any questions or concerns, please feel free to contact Pressco Technology Repair Center.		Ship to: Pressco Technology Inc. 29200 Aurora Road Cleveland, OH USA 44139-1847 Attn: Repair Center RMA No. ________

If you have any questions about this form, please contact service@pressco.com


Phone: 440-498-2600 Fax: 440-498-2615 (Mon-Fri 8 AM - 5 PM EST) 29200 Aurora Road Cleveland, Ohio, USA 44139-1847	24/ 7 Customer Support 440-498-2000 Customer Service Fax: 440-498-4761 e-mail: service@pressco.com	Click here to leave your comments / suggestions / feedback. © 2008 Pressco Technology Inc. All Rights Reserved Last Update: 03/31/2008