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Quick Support FAQs
My System is down — can I contact someone right now who can help me?
Call +1-440-498-2000 for urgent support via telephone (Monday – Friday 8AM to 5PM EST), or click HERE to contact our Tech Support group
How do I find my System Documentation?
All Pressco vision systems have a complete set of system documentation installed — simply navigate to the HELP menu on the main screen in your software.
How do I schedule a Service Appointment?
Click HERE to contact our Service Team who can schedule a Service Engineer to visit your site.
How do I order a Spare Parts Kit?
Click HERE to contact our Spare Parts Department and request a quotation, or call +1-440-498-2000 (Monday – Friday 8AM to 5PM EST).
How do I request a repair RMA?
You may request a repair RMA by clicking HERE to fill out and submit the form.
How can I check the status of an RMA?
You can email the Repair Center (RepairCenter@pressco.com) with your RMA #, or call +1-440-498-2000 (Monday – Friday 8AM to 5PM EST).
Can Pressco perform an Audit of my System?
A Certified Pressco Engineer can conduct a complete functional audit of your system (high-speed Internet access required). Please contact (SystemCare@pressco.com) for more information about System Audits.