Tech Support

At Pressco, we pride ourselves on offering our services to our customers for the long-term. If at any time you have a question or concern about your product, just contact Pressco’s Technical Support Department. Trained in all areas of system issues, troubleshooting, quality control and technical assistance, our highly experienced Technical Support Specialists are available 24 hours a day, seven days a week to provide assistance over the phone or online.

For non-emergency comments, questions or concerns, please use our online form. A Technical Support Specialist will contact you within one business day to follow up and answer any further questions you may have. We look forward to working with you!

Smart Support

At Pressco, we know that having your inspection system operating at a high level is critical to keeping your business running. To respond to that need, Pressco has designed SmartSupport, a secure, real-time application that allows a Pressco Systems Specialist to remotely connect to your system to ensure your vision inspection system is running optimally. On-demand troubleshooting is available through this interface to keep your systems optimized for maximum inspection performance.

SmartSupport is easy to use. Simply establish a high-speed connection to the installed INTELLISPEC™ system or connect the system to your plant’s existing LAN. Security for the SmartSupport system is built in.

To learn more about SmartSupport, please email Pressco Support or call us at 440-498-2000 (Monday – Friday 8AM to 5PM EST).

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